WeGee GlobalBuy Purchasing Rules
Q: How to ensure commodities purchased through Global Purchasing are quality goods?
A: All commodities through WeGee Global Purchasing are all manufactured or sold overseas and are in accord with overseas products quality standards. The Seller promises that all commodities are superiorly excellent sold through regular channels. If purchased through overseas exclusive shops, receipts of the commodities would be offered by the shop.
Note: our company cannot ensure that all commodities received by buyers are exactly the same with those shown in pictures, from place of production as well as in attached instructions for manufacturers may change the product package, place of production or some attachments without any notice in advance. What we can do is to make sure our commodities are originally quality goods! Besides, we also ensure you the goods conform to the same mainstream new arrivals in the market. If no update appears in time in our shopping mall, please forgive us!
Logistics and Distribution with High Efficiency
We will provide you full-course logistics tracking information. Generally you can receive the goods within 2 to 3 weeks after the merchants deliver their goods. However, the logistics time may be delayed due to weather, customs clearance time and vacations & holidays, etc. For more details, please consult our customer service staff.
According to relevant requirements for imports & exports and customs, we may adopt different packaging forms due to different commodity specifications based on our orders. Sometimes, an order may be dismantled into several small packages. Please wait with patience and all packages will be delivered successively.
Changing or Refunding and Compensation
- Global Purchasing commodities are not allowed for sales return without any reason within 14 days
- Orders of commodities are neither allowed for the cancellation nor for rejection after being placed. Any forcible rejection by customers may cause loss, which may be fully shouldered by customers.
Application for compensation is allowed only under following conditions:
- Consumers have received wrong commodities or the commodities are damaged or with quality problems. Under such circumstance, consumers should receive the goods first and then apply for sales return within 7 days after signing for the goods.
- The packages are lost during the mailing process.
Customs and Duties
The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.